"Purchase Not Available" Troubleshooting
If you received a message that states "Purchase Not Available":,
If you location settings are turned off, you will need to change that in order to make a raffle purchase. Tennessee law requires purchasers to be located within the state in order to purchase. Please the steps below.For iOS devices:
1) Go to the Settings App.
2) Go to Privacy.
3) Go into Location Services.
4) Ensure "Location Services" are on.
5) Scroll down and click "Safari Websites."
6) Make sure that Allow Location Access is set to "While Using the App."
Chrome has the same setting if you are using that instead.
For Android:
1) Go to Settings App.
2) Go to Location and make sure that it is on.
3) Go back to previous screen and go to Apps.
4) Go to Chrome.
5) Click Permissions.
6) Ensure that Location is enabled.
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